Customer q:
I bought part number 555-52140 a few months ago and it has been working fine until this past week. I've been troubleshooting the problem and the relays click and there seems to be power getting to the fans but they don't turn on.
CAR MAKE & MODEL
ac = Yes
drivewheel = 4WD
engine = 5.7
fuel = Vortec fuel injection
make = Chevy
model = K3500
pwrbrk = Yes
pwrstr = Yes
trans = Automatic
year = 2000
JEGS ANSWER:
Can you get the fans to turn on if directly powered by the battery to help narrow down the issue?
Then please call us at 1-800-345-4545 and speak to a customer service representative who will help arrange for the exchange. Sorry for the trouble caused.
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