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Customer q:
I purchased a Jegs Pro Start'R (part number 10002) over the winter months and installed it today while swapping in a new engine. The starter has a dead short and causes all sorts of sparking when trying to connect the cables to the battery. This unit seems defective as new. Disconnected the battery cables from the starter, now sparking when connecting the cable to the battery. Purchased an OEM starter from the local parts store and installed, and it functioned as it should. Tried the Pro Start'R on the bench to find the same dead short within this unit. Is there any replacement or refund possible?
CAR MAKE & MODEL
ac = No
drivewheel = 2WD
engine = 350
fuel = FiTech
make = Chev
model = El camino
pwrbrk = Yes
pwrstr = Yes
trans = Automatic
year = 1978
JEGS ANSWER:
Thank you for shopping with Jegs. I apologize for the inconvenience. You are welcome to send the starter back for an exchange or refund. Below is how you can make a return to Jegs.
On paper write down your name, address, phone number and your invoice number, what you are returning and you want a refund or exchange.
Put that in the box with the part and send it back to us at:
Jegs Mail Order
ATTN: Returns
101 Jegs Place
Delaware OH 43015
If we can be of any further assistance please let us know.
car specs
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