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Customer q:

I purchased a Jegs Pro Start'R (part number 10002) over the winter months and installed it today while swapping in a new engine. The starter has a dead short and causes all sorts of sparking when trying to connect the cables to the battery. This unit seems defective as new. Disconnected the battery cables from the starter, now sparking when connecting the cable to the battery. Purchased an OEM starter from the local parts store and installed, and it functioned as it should. Tried the Pro Start'R on the bench to find the same dead short within this unit. Is there any replacement or refund possible?

CAR MAKE & MODEL

ac = No

drivewheel = 2WD

engine = 350

fuel = FiTech

make = Chev

model = El camino

pwrbrk = Yes

pwrstr = Yes

trans = Automatic

year = 1978

JEGS ANSWER:

Thank you for shopping with Jegs. I apologize for the inconvenience. You are welcome to send the starter back for an exchange or refund. Below is how you can make a return to Jegs.

On paper write down your name, address, phone number and your invoice number, what you are returning and  you want a refund or exchange.

Put that in the box with the part and send it back to us at:

Jegs Mail Order

ATTN: Returns

101 Jegs Place

Delaware OH 43015

If we can be of any further assistance please let us know.

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car help
Posted on
March 27, 2018
in
Troubleshooting
category

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